Radio Shopping Show is On-Air Monday-Friday 11 am-1 pm & 4-6 pm
Redemption Center Hours Monday-Friday 8:30 am-4:30 pm

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Customer support - FAQ

How Does It Work?


The Radio Shopping Show is The Most Amazing Show on the Radio because it allows you to save HUGE amounts of money on products or services you purchase every day. It's easy and It's fun to save 40%, 50%, 60% or even more by simply listening to our program on WBIG-AM 1280 105.5-FM and calling 630-585-1280.


During the broadcasts our listeners enjoy HUGE SAVINGS on travel destinations, fast food, family or fine dining, entertainment, weekend getaways, auto services, recreation, office supplies and thousands of other items for which others pay full retail price.


How Can The Radio Shopping Show Offer Such Deep Discounts?


The Radio Shopping Show is a unique barter marketing program. Businesses offer products and services on The Radio Shopping Show in exchange for advertising and publicity. This is why these certificates can be sold at such incredibly low prices. We pioneered The Radio Shopping Show in 1981 and since then hundreds-of-thousands of people have saved millions of dollars.


When Is The Radio Shopping Show on the Air?


Monday through Friday

10 a.m. - 1 p.m.
4 p.m. to 6 p.m.


What's A Marathon Show And How Do I Participate?


Four times each year we broadcast special hour Marathon Radio Shopping Shows featuring a huge array of items over and above our already extensive inventory plus an amazing selection of exciting new items never before offered.


You'll find a complete shoppers guide at this website of products and services offered on each Marathon Show. Stay tuned or visit our website to learn more about this unique and exciting way to save even more money.


Who Can I Call If I Have Questions Or A Problem?


Our goal is for you to have a uniquely satisfying experience as you save on The Radio Shopping Show. We believe once you try it you'll find out just how much fun it is saving 40%, 50%, 60% or even more on items you purchase all the time! If you have any questions or problems, please call 630-851-5200, Monday through Friday between 9 a.m. and 4:30 p.m. and ask for The Radio Shopping Show Coordinator. Please continue to visit this site regularly for updated information.


How Can I Do A Credit Card Mail Order?


By far, the easiest way to shop with us on The Radio Shopping Show is to do a credit card mail order. In order for us to be able to automatically mail certificates to you, we need to have a credit card on file. You can register your credit card with us during any of our Road Shows, at our Redemption Center, or by calling our Business line at 630-851-5200, Monday through Friday between 8:30 a.m. and 4:30 p.m. or simply order online and add provided credit card info at checkout.


What Is A Road Show?


The Radio Shopping Show sets up our business at participating area sponsors and allows you the opportunity to pick up your certificates and make additional purchases close to your home. This is also a great opportunity for you to learn more about local businesses who make The Radio Shopping Show possible! Stop by a Road Show near you and check out the business and meet some of your favorite Radio Shopping Show Hosts!! For a complete list of upcoming Road Shows click here.


What's The Address Of The Radio Shopping Show?


Our corporate business office is located at 620 W Eola Road, Aurora, Illinois 60502


Where Is Your Redemption Center Located?


Our Redemption Center is located at W 620 Eola Road, Aurora, Illinois 60502


How Can I Become A Member?


There are several ways that you can quickly and easily become a member of The Radio Shopping Show and get your keytag. You can signup right here through our website. You can sign up at any of our Road Shows or at our Redemption Center. It costs nothing to signup and there are no annual fees.


How Do I Find Out The Price Of An Item?


The best way to find out the price of an item on the Radio Shopping Show is to listen or call in to the Show. This will allow you to have the most current information about the item you're interested in. You can also find out information during any of our Road Shows or scheduled Redemption Center hours. All items are usually 40 to 60 percent off the retail value. So if you were interested in a $20 certificate, your cost would usually be between $8 and $12.


What's The Number To Call In To The Radio Shopping Show?


Call: 630-585-1280 when the show is on the air. The Radio Shopping Show can be heard:


Monday through Friday

10 a.m. - 1 p.m.
4 p.m. to 6 p.m.


What Do I Do If A Certificate Is Not Honored?


If for any reason a certificate is not being accepted, or the business has closed, contact the Radio Shopping Show prior to the expiration date. Call our business line at 630-851-5200 during business hours Monday through Friday from 8:30 a.m. through 4:30 p.m. and ask for the Radio Shopping Show Coordinator. We do stand behind all of our certificates and if a certificate does not work, we will be happy to exchange it for another certificate(s). Cash refunds are not given. Please note, once a certificate expires it has no value and cannot be returned.


How Many Days Do I Have To Pick Up My Order?


You have seven days from the date you ordered certificates to pick them up.


What Are The Hours Your Redemption Center Is Open?


Our Redemption Center is open Monday to Friday from 8:30 a.m. to 4:30 p.m. Check out our Road Show schedule for upcoming dates and times.